Did you know that your mental attitude directly influences your work and overall health? It’s important to approach each day and each customer with positivity! Check out these four ways a positive mental attitude can directly affect your productivity, health, and success.
1. Boost Productivity
Studies have shown that the connection between a positive mental attitude and productivity is powerful. When you approach a potential merchant with a positive mindset, you’ll often find that you are able to think on your feet faster and turn around tasks with ease. Plus, you’ll naturally bring more enthusiasm and energy to your interactions. These are traits that put merchants at ease and make them feel confident about doing business with you.
2. Improve Health
A positive mental attitude can also affect your overall health. Researchers have found that people with a positive outlook have fewer cardiovascular problems. In fact, the results of one study published in the Health Behavior and Policy Review demonstrated that adults with a higher level of optimism were twice more likely to have sound heart health. So, if your latest conversation with a merchant didn’t result in a signed contract, try not to dwell on disappointment. Focus instead on what you could improve, and count the experience as a way to grow.
3. Achieve Success
The attitude that we have about ourselves can have a powerful impact on how successful we are or how hopeless we feel. This is important, especially in light of the current state of many small businesses. Whether you know it or not, the people you speak with take cues from what you say and how you say it. By staying positive, you can bring unspoken assurance to a concerned merchant that everything is going to be okay. Mike Goldenberg made a good point in his Sales Hacker blog post, “Yes, things are down, but it’s only the dark that makes us appreciate the light.”
4. Close the Sale
Maintaining a positive mental attitude can also help you close a sale. In fact, there’s an effective sales closing technique based on positivity. It’s called, “The Assumptive Close”, and is designed to put you in a positive state of mind.
The theory behind this technique is simple. If you begin a sale by assuming your potential merchant is going to sign a contract, and subtly show that confidence, you’re more likely to achieve your desired outcome. It is important to note that there’s a difference between being positive and overly confident – too much confidence can sometimes be perceived as too pushy or intense. And, even though you’re focused on positive outcomes, you can’t assume too much. After all, the merchant has many different factors to consider before making their decision.
Therefore, this technique requires careful preparation for each step of the process. Be sure to closely monitor the merchant’s interest, engagement, and objections throughout your conversations with them. For example, after a call or a meeting you may want to ask, "Did this presentation align with your expectations?" Or, if you've just provided them with new information, try, "Does this sound like something that would be valuable to your company? Does this meet a specific need or alleviate a pain for you?"
So, encourage your merchants and yourself today with positivity! Especially with the current state of many small businesses across the country, some positivity is sure to be welcomed.
If you need some attitude-boosting news, check out this article from PYMNTS.com. It shares some very uplifting stories of people and companies that are finding ways to help the small businesses, first responders, and individuals who need it most.