Who We Are

Electronic Merchant Systems (EMS) is a leading provider of payment processing and merchant services. Since 1988, EMS has been helping business owners realize their full potential and grow their financial well-being. We’re headquartered in beautiful Cleveland, Ohio, with offices and agents coast to coast serving tens of thousands of retail, internet, and start-up businesses. No matter where you are, EMS is never far away.

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ems_merchant_services_mission Our Mission

EMS’ mission is to be the industry-leading merchant services provider that empowers merchants to increase their financial well-being. Our innovative suite of business solutions, high-quality service, and professional, dedicated employees are the driving force behind the success of this mission.

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The Best Partner for Merchants:

EMS is dedicated to providing all our merchants with reliable payment processing that is secure, simple to use, and offers impressive functionality. Our merchants spend more time investing in their business and less time worrying about payment solutions or training employees on payment processing devices.

From payment processing terminals, to mobile loyalty, to complete point of sale systems, EMS strives to offer only the best solutions backed by high-quality customer service.

When our merchants need assistance, they are met with highly trained and knowledgeable customer service representatives, 24/7/365. Whether you call at 3pm or 3am, you will always be connected to a real person who is dedicated to finding a solution to your concerns. To read first-hand accounts of this unmatched customer service, check out our 4.7 star rating on Google from 850+ reviews.

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An Outstanding Company for Employees:

We believe that life is simply too short for the wrong job. You deserve a career that is rewarding and a company that is as dedicated to your success as you are.

Whether you are interested in joining EMS as an employee or becoming involved in our ISO Agent program, you will receive the same concern, respect, and caring attitude that we offer our merchants.

Listed as one of the top 10 best companies to work for in Cleveland, EMS is the employer that will help you achieve your personal and professional goals. Click here to find the open position that has been waiting for you!

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history_of_ems 30+ Years of EMS

We’ve been in business for over 30 years processing and protecting sensitive personal and cardholder data. The company was founded by providing high quality payment processing services and support to traditional retail merchants. EMS has expanded its focus to offer a variety of eCommerce and mobile payment solutions so that merchants can benefit from the continually evolving customer landscape.

EMS 800 Google Reviews
EMS PCI Security Compliance
Accredited Business A+
EMS Glassdoor Open Company
EMS Proud Cleveland Browns Partners
10 Most Promising Payment and Card Consulting_Services Companies 2019