Electronic Merchant Systems - Since 1988

Established in 1988, Electronic Merchant Systems has grown to become a leading provider of payment processing & merchant services.


We process and safeguard many types of electronic payment transactions including all major credit cards, debit cards, EBT, stored-value, and electronic check services.


Electronic Merchant Systems’ mission is to be the industry leader in merchant services by providing an innovative suite of business solutions, a high level of quality service, and having professional, dedicated employees that increase the financial well-being of our clients. 


Electronic Merchant Systems in Cleveland

The History of Electronic Merchant Systems

We’ve been in business for over 30 years processing and protecting sensitive personal and cardholder data. The company was founded by providing high quality payment processing services and support to traditional retail merchants. EMS has expanded its focus to offer a variety of eCommerce and mobile payment solutions so that merchants can benefit from the continually evolving customer landscape.

Oct. 23 2018

Acquired Total Touch Point of Sale.

Oct. 7 2018

EMS Receives 700th Google Review.

May. 1 2018

Relocated Corporate office to Downtown Cleveland.

Apr. 13 2018

EMS Receives 600th Google Review.

Apr. 10 2018

Recognized by Zippia.com as one of the Top 20 Places to Work in Cleveland, Ohio.

Nov. 22 2017

EMS Receives 500th Google Review.

Nov. 20 2017

Received our 500th customer review on Google Reviews.

Aug. 1 2017

Recognized by Retail CIO Outlook Magazine as a Top 10 Retail Mobility Solutions Provider.

Jun. 15 2017

Launched MaxxPay Point of Sale for retail and restaurants.

Feb. 1 2017

Achieved Glassdoor.com Open Company status.

Feb. 1 2015

Started deploying solutions ready for EMV, Apple Pay, and Samsung Pay

Jul. 22 2013

EMS+ Mobile Payment Product Launched

Nov. 1 2011

Restaurant Online Ordering Platform Released

Oct. 11 2010

ConvenuPay Government Surcharge Program Roll-Out

Mar. 20 2007

BizFunds Merchant Cash Advance

Sep. 15 2005

Web Design & eCommerce Store Program Rollout

Feb. 1 2001

Gift & Loyalty Program Roll-out

Mar. 22 1998

Installed first web-based virtual terminal merchant

Sep. 7 1994

Installed first Mac software-based POS merchant

Jun. 15 1993

Installed first PC Software-based POS merchant

Mar. 29 1988

First Terminal-based Merchant Boarded (Chinese Restaurant)