Careers

Join the Electronic Merchant Systems Team

At EMS, we’re always looking to welcome talented individuals to our team. How much you earn and how far you advance your career is only limited by your own drive and creativity. Simply put, our career opportunities allow you to achieve your personal and professional goals. If you are looking for a career and believe you have something unique to offer, please apply today!

Our corporate office is located in Cleveland, Ohio. We also have 11 regional sales offices across the country that may be a match for your skill set and preferred location.

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Featured Career Openings

Sales Executive

Full Time - Cleveland, OH 

Electronic Merchant Systems is seeking go getters to deliver world-class service to merchants throughout the area. The Account Executive Sales role is an exciting opportunity to exceed merchant’s expectations with a full suite of solutions and products.

Customer Service & Support Specialist

Full Time - Cleveland, OH 

The Customer Service & Support Specialist will respond to incoming phone calls, emails, and chat from EMS merchants, and will provide them with an exceptional experience.

Pricing Data Entry Representative

Full Time - Cleveland, OH 

Responsibilities to Include: Entry of merchant account processing rates and monthly fees into our internal billing system. 

Risk Chargeback Representative

Full Time - Cleveland, OH

The Risk Chargeback Representative shall: answer and return merchant calls, assemble documents for held merchant accounts, type and prepare retrieval letters for merchants, and more.

Shipping Clerk

Full Time - Cleveland, OH 

Responsibilities to Include: Package all equipment for shipment. Process all shipments in UPS World Ship and other companies as needed.

SQL Developer / Technical Analyst

Full Time - Cleveland, OH 

EMS is seeking a talented Microsoft based SQL Developer with Business Intelligence experience for the production and maintenance of our internal business processes, portals, software tools, and data warehouse. The developer is responsible for backend design, development, testing, deployment and maintenance of new as well as existing applications

Risk Specialist

Full Time - Cleveland, OH

The Risk Specialist shall: call on daily flagged merchant accounts, call card issuing banks and cardholders to verify information, check daily activity of held merchant accounts, and more.

Application Developer

Full Time - Cleveland, OH 

EMS is seeking a talented full stack Microsoft .Net Developer for the development and maintenance of windows, web, service/API and/or mobile based software tools. The .Net Developer is responsible for design, development, testing, deployment, and maintenance of new as well as existing applications.