October 15, 2018 — Electronic Merchant Systems (EMS), a leading payment solutions provider, announces its acquisition of Total Touch POS, a market leader in point of sale (POS) solutions in the hospitality industry. Under the agreement, Total Touch POS will function as a wholly owned subsidiary of EMS.
With more than fifteen years of experience serving the restaurant POS market, Total Touch POS brings a deep understanding of the operational needs of restaurants—strengthening EMS’s ability to serve the hospitality industry. The acquisition also accelerates EMS’s software-driven payments strategy by maximizing efficiency and increasing product offerings for retailers and restaurateurs.
“By joining forces with EMS, we can fortify our software with the newest technology—equipping us to better serve the table and counter service segments of the restaurant industry,” says Vince Becker, VP of Total Touch POS. “We will continue to leverage Total Touch POS’s integrations [e.g., liquor control systems, online mobile ordering, tokenization of credit transactions and kiosks], while benefiting from EMS’s financial strength, payments expertise, and product offerings.”
This acquisition brings together two support-focused companies that prioritize customer care. Total Touch POS developed an intuitive, restaurant POS software suite by listening to customers, asking owners, “What functionality would help you run a successful restaurant?” Likewise, EMS currently has a 4.8-star rating on Google My Business and an A+ rating with the Better Business Bureau. These ratings reflect EMS’s mission to provide game-changing, high-quality customer service.
“My colleagues and I look forward to collaborating with the Total Touch POS team to enhance our integrated solutions while taking our offerings to new markets,” says Dan Neistadt, CEO of EMS. “We will continue to invest in product development to benefit our customers, and the Total Touch POS authorized dealer network.”
About Electronic Merchant Systems
Since 1988, Electronic Merchant Systems (EMS) has helped small to mid-sized business owners realize their full potential and grow their financial well-being. Today, EMS is headquartered in Cleveland, Ohio, with offices in more than 50 U.S. cities—servicing tens of thousands of retail, internet, and start-up businesses nationwide. By providing an innovative suite of business solutions and high-quality service, EMS has become a leading provider of payment processing and merchant services. For additional information, visit www.emscorporate.com.
About Total Touch POS
Founded in 2003, Total Touch POS provides an intuitive restaurant point of sale (POS) software suite. Total Touch POS™ solutions meet the distinct management and operational needs of restaurant owners. The intuitive, easy-to-operate software helps restaurants focus on their primary goal—letting them deliver the best dining experience possible. Total Touch POS is a preferred solution by an array of restaurant concepts, from burger joints to premier seafood restaurants. For more information, visit www.totaltouchpos.com.