Are you looking for a bar and restaurant POS system in Charleston, WV, that can streamline your business?
Do you want a POS system that can help you earn more money? If you're ready to increase customer retention and grow your bottom line, take a look at what Total Touch® POS can do for you.
When you use Total Touch® as your restaurant & bar POS system, you can:
- Increase revenue
- Have payment processor flexibility
- Maximize restaurant efficiency
- Offer gift and loyalty programs
- Increase online sales
- Manage staff schedules
- Avoid system downtime
- Pre-authorize bar tabs
These are just a few of the benefits you get when you use one of the best restaurant POS systems.
It can be difficult to keep track of everything as a restaurant owner or manager. Trying to use a complex point of sale system is the last thing you need to deal with.
Total Touch® is a powerful, easy-to-use POS that can help you streamline your business.
We can help you, schedule employees, keep track of inventory, and enhance the overall customer experience, leading to happy customers who will come back.
Total Touch offers the best POS system for your Charleston restaurant, bar, or nightclub. And with some of our key features, like online ordering and mobile ordering options, we can help you grow your business.
Key Takeaways About The Best Restaurant Point Of Sale System
- Having reliable restaurant management software helps bar and restaurant owners run their business efficiently.
- Online ordering platforms can help your restaurant grow and improve customer satisfaction.
- Offering contactless payments and using handheld devices can improve table service and the overall dining experience.
- Get convenient reports with our cloud-based system to help you manage your business seamlessly.
- If you're looking for a restaurant POS System to help your business, Total Touch is the best choice for you.
For years, Total Touch has been helping large and small restaurants like yours reach their full potential.
- Streamlining the acceptance of all major credit and debit cards
- Powerful POS integrations
- Total support with a US-based customer support team
- A fast and intuitive POS system helping you save time and reduce costs.
If these benefits sound like they'd help your restaurant grow, we'd be happy to help you. We are dedicated to providing our restaurants with the support and software they need to take their business to the next level.
The first step is to schedule your free demo by clicking the button below.
Do you want to learn more about the best POS solutions for your restaurant, bar, or nightclub?
Total Touch POS was named one of CIO's Top 20 Most Promising POS Providers in 2019 as well as one of CIO's Top 10 Payment and Card Consulting Services in 2019.
Total Touch POS is a user-friendly restaurant management system designed for those in the restaurant and bar industry. Our POS system is tailored to the specific management and operational needs of restaurants and bars.
We provide a leading point of sale software that allows you to concentrate solely on providing the premium guest experience while also saving you time and money.
We are a true partner who values the feedback provided by our restaurants. While other POS companies give you a system, when you choose Total Touch POS, you get a company that will work with you to ensure that you have what you need to be successful.
Some POS companies provide their customers with a restaurant POS system but little to no support.
Total Touch provides in-person training to ensure that your staff truly understands the system.
Another advantage of Total Touch POS is the ability to store data on your system or in the cloud. This results in a redundant system that can cross-check data to ensure accuracy even during peak periods.
Scroll down a little more to our table of contents, where you can learn more about how our restaurant point of sale system can help you.
Table of Contents
- What Is The Best Restaurant POS System?
- Top Restaurant Point Of Sale System in Charleston
- How Do Point Of Sale Systems Benefit Restaurants in Charleston, West Virginia?
- Powerful Point of Sale Software You Can Trust
- Frequently Asked Questions
What Is The Best Restaurant POS System?
As a restaurant owner or manager, your to-do list is more likely longer than your drink menu.
We know that you have a full plate dealing with inventory management, customer service, and employee management.
Finding time to research the best restaurant point of sale system may fall to the bottom of that list.
However, Total Touch can help you; we understand that time is of the essence in the restaurant and bar industry. That's why we created this point of sale solution to help make some of the things on your list easier.
How does Total Touch POS help you in removing some of these responsibilities? Continue reading to find out.
Your wait staff can split checks by seat or item with an innovative point of sale system like Total Touch. This eliminates the need for your customers to argue over who will pay for an appetizer.
Furthermore, it facilitates the tracking of checks and orders, preventing someone from receiving the wrong check or having a negative experience at your restaurant.
This functionality improves the dining experience of the customer, increasing the likelihood that they will come back and allowing you to convert your loyal customers into raving fans, thereby increasing your bottom line.
We can also help them improve their dining experience by pre-authorizing bar tabs.
Pre-authorize Bar Tabs
You can increase the speed of service by allowing your bartenders and servers to move faster by pre-authorizing bar tabs.
This allows your customer to open a tab at the bar and then carry it to their seats when they are ready. There will be no more need to open and close multiple tabs or deal with manual paper tickets. You can keep your customers and employees happy with this feature.
Pre-authorizing bar tabs will help you maintain healthy sales and profits while also delighting guests with the service you can deliver.
Employee management is one of the most difficult aspects of running a hospitality business. However, with our user-friendly interface, you will be able to manage employees much easier.
You'll be able to manage your employees with ease with our restaurant point of sale system. You will be able to schedule your kitchen staff, wait staff, bartenders, and hostesses, as well as track time and employee permissions, allowing your staff to serve your guests.
This functionality gives you complete control over your restaurant, allowing you to provide superior service while increasing profits.
Employee satisfaction is a frequently overlooked aspect of a well-run restaurant.
You will keep your staff happy when you use Total Touch's simple interface.
Nothing irritates you or your customers more than having to wait a long time for their bill. It has the potential to detract from what was a positive dining experience.
They frequently blame the staff, but the majority of the time, it is due to an unresponsive or out-of-date cash register system.
But not with Total Touch. The simple interface allows your staff to operate it intuitively, and the crisp and clean screen helps you close out tables faster.
In addition to this functionality, we have an in-person onboarding process that allows your staff to ask questions and receive thorough training on our system. We will also be present on the first day it goes live to assist the staff with the transition.
We can help you streamline restaurant operations and improve the dining experience by providing online and mobile ordering options.
Online and Mobile Ordering
Restaurants are increasingly migrating from brick-and-mortar to click-and-mortar models as more customers are ordering food online. And, as more people choose this option, you need to provide an online ordering experience that can handle multiple types of payments and provides a good user experience.
By utilizing Total Touch's online and mobile ordering capabilities, you will be able to adapt to your customers' changing habits in real-time while increasing sales and reducing errors with our point of sale system.
With the number of people ordering food online rising, your establishment must be able to handle both in-person and online orders.
Total Touch mobile ordering can help restaurants increase sales and efficiency. You have complete control over your in-house and delivery operations with online ordering, including driver designation, region configuration, and QR code ordering.
Total Touch's API program, which integrates with all major delivery services, is another way it helps restaurants improve customer relationships.
API Program That Works With Major Delivery Services
Total Touch extends its delivery capabilities by integrating with third-party delivery services such as Postmates, GrubHub, and others.
If you have customers who prefer contactless delivery, you can accommodate them using our POS system. Using this integration, you can define service areas and set specialized pricing and delivery fees based on delivery zones.
You will also be able to track customer payments, gratuities, and the location of the delivery driver to ensure that your business runs smoothly.
This delivery service capability is ideal for small casual dining restaurants and can help improve customer loyalty.
These are just some of the features you'll get when you switch to Total Touch POS. But the benefits you'll receive will be even more. From relieving the stress of running or owning a restaurant to keeping your employees happy and, most importantly, your customers, you'll be able to grow your business when you go with a powerful POS system like Total Touch.
Top Restaurant Point Of Sale System in Charleston
Any restaurant's goal is to convert customers into repeat customers. You'll be able to do so with our cutting-edge point of sale system.
When you use Total Touch POS, you can streamline your business while increasing your bottom line.
Our integrated payment processing system enables you to manage tables, resulting in a better dining experience for the customer and shorter wait times, allowing you to serve more people.
Total support is one of the most valuable advantages of partnering with us.
Many companies deliver your POS terminals but do not provide on-site training.
Total Touch provides in-person training so that your staff is aware of the advanced features and can learn the system from the ground up.
We will be present not only to manage employee onboarding for the system but also on the first day your terminal goes live in your restaurant.
This means you're not alone. You will have a partner who will help you with the setup and launch of your POS.
It is critical in the restaurant industry to have options in order for your business to thrive.
Total Touch provides an integrated payment processing solution. We work with the majority of payment processors, so you can select the company that has payment processing fees that are the best fit for your restaurant.
This gives you complete control over selecting the best payment processing rates for your business.
Total Integrated System
Total Touch's restaurant software runs on a server-based system with cloud-based reporting capabilities. This allows merchants to experience less downtime and have the confidence that they will be able to handle their busiest shifts without incident.
The hybrid model also gives owners complete control, allowing them to see how their business is performing from any location.
Total Touch can handle various payment types such as EMV, NFC, and tokenization, and with Electronic Merchant Systems (EMS) providing the credit card processing and merchant services, no credit card data is retained. This makes you less vulnerable to cyberattacks, which can decrease customer trust.
It takes a lot of effort to run a restaurant. You need the best point of sale system to enable you to run your restaurant optimally while increasing your bottom line.
When you select Total Touch as your point of sale software, you are choosing a partner who will go above and beyond to assist you in seamlessly growing your business.
We strive to make the transaction process as simple as possible so that your customers can focus on what really matters: having a good time at your restaurant.
What are some of the ways a new POS system can help your bar and restaurant? Keep reading to see how.
How Do Point Of Sale Systems Benefit Restaurants in Charleston, West Virginia?
If you've been wondering, "What is the best POS software for restaurants?" or "What is the best restaurant POS system?" you can put an end to your search because Total Touch POS is the best solution.
Total Touch can help you regardless of the type of restaurant, bar, or nightclub you own or manage.
What types of restaurants does our POS work well with? We have no restrictions on the types of restaurants we can work with.
Our point of sale system is ideal for:
- Full-service restaurants
- Pizza shops
- Quick-service restaurants
- Enterprise-level restaurants
- Mom and Pop restaurants
- Independent restaurants
- And many more
Thanks to our versatility, Total Touch can be used in almost every bar, restaurant, and nightclub.
But what makes it the best POS system?
As one of the leading POS companies, we are dedicated to making sure we take care of our merchants. We listen to the needs that you tell us will help you, and then we get to work making sure that you have what you need. It doesn't matter if you are a niche restaurant or a well-established bar; we can help you.
How are we able to do this? One of the ways is with our internal development team.
Internal Software Development Team
Have you ever encountered a situation like this?
You've purchased equipment from a third-party processor or POS company. It seemed appealing at first because of the low monthly cost or even free credit card readers, but as you begin to use their equipment, you realize it isn't the best fit for what you need.
You may be lacking in advanced reporting, or you may have limited capabilities when it comes to employee scheduling. Or maybe it is slow when it comes to its credit card processing services.
This is where Total Touch differs from other restaurant POS software providers.
With our POS system, you will not only be on the cutting edge of the industry, but we can improve built-in tools to help your business run as efficiently as possible.
To keep our software at the forefront of the industry, our internal software development team is constantly developing and improving our point of sale system and peripherals.
Furthermore, our software development team was the first to market with a number of industry-leading point of sale integrations that improve the customer experience and allow you to do more business.
When you work with us, you won't get cookie-cutter programs; instead, you'll get access to unique solutions that will help you grow your business.
You'll have a complete management system and reporting tool in one, allowing you to provide the best experience to your customers while increasing your profits.
Total Touch can also help you with our SQL database.
Total Touch's SQL database increases the amount of bandwidth available to you. This allows you to handle a greater volume of menu items at a faster rate.
Furthermore, the SQL database allows us to implement the changes you request quickly, putting you ahead of your competition.
When you use our hybrid point of sale system, you already have complete control over managing your business remotely. You can save time managing business analytics by incorporating a SQL database, allowing you to focus on growing your Charleston business.
These are just a few of the benefits of working with a POS company like Total Touch. We will not provide you with a system only to have you never hear from us again. We are here to help you grow your bottom line by providing world-class support and the ability to help you create custom tools for your business.
Powerful Point of Sale Software You Can Trust
Why Choose Total Touch as Your Charleston POS Partner?
Total Touch embodies everything a restaurant needs from a POS Provider in Charleston, WV.
Exceptional Service & Tools
You have complete control over inventory and employee management, pour control, and gift and loyalty card programs with one of the best POS systems. With Total Touch, we can help you grow your business. Total Touch POS can also pre-authorize bar tabs, split checks by seat or item, and provide other features to help you keep your customers satisfied.
Increase your revenue with an integrated restaurant point of sale system like Total Touch. From quicker turnaround times to improving the guest experience, you have a reliable POS system that can handle your busiest times; Total Touch can help you improve your bottom line.
With worry-free technical support based in the United States, you can say goodbye to support headaches. See why choosing Total Touch as your restaurant, bar, or nightclub POS system will give you the support you need to be successful.
Total Touch can help your staff avoid errors and improve control over the dispensing of alcohol/draft beer.
Total Touch provides you with comprehensive inventory tracking and a countdown of item quantities, so you always know where your inventory is at.
Open Table Management
You can enhance the overall dining experience with open table management. You can manage tables from the front office or the back office to help reduce long wait times and increase checkout speed, allowing you to do more business.
Hybrid POS System
Total Touch is a hybrid cloud and on-premises system. This enables you to safeguard critical business data by storing it on a secure server and gaining access to reports from any location with an internet connection.
1. What are the Top Restaurant POS Features To Look For?
You want to make sure that the POS company you choose has experience in the industry, as well as reasonable pricing, good customer service, expanded functionality, and extensive security.
Don't limit yourself to the point of sale companies that offer the cheapest contracts or free equipment. These types of deals will usually cost you more due to a sub-par product or being locked into a contract you can't get out of.
2. Why do I need a POS system?
A POS system allows you to optimize your business. You'll be able to reduce operational costs by improved inventory tracking, as well as options like pour control that keeps things consistent, so you are not ordering too much or running out of inventory when you need it most.
A point of sale system should allow your business to run efficiently and improve not only your employees' experience but also your customers'.
3. Can I keep my current credit card processor?
Yes. Total Touch POS is processor agnostic, and we can work with most payment processors. However, we do have preferred processors like Electronic Merchant Systems, which have state-of-the-art industry protection that allows you to process payments quickly and securely, preventing you from cyber attacks.
4. What is the best POS system for a restaurant or bar?
The first thing you want is a POS system that is going to be flexible enough to offer your business what it needs to be successful. From intuitive features that will allow you to improve efficiency and increase your sales to the ability to provide a positive customer experience that will keep them coming back.
The other aspect you should look at is the POS company. Are they reliable? Are they responsive? Do they take your business's specific needs into account when working with you, or are they just trying to make a sale?
5. Do I have to be a bigger restaurant to use Total Touch POS?
Absolutely not. We work with a wide range of restaurants. From large enterprise restaurants down to independent restaurants or niche restaurants, Total Touch POS is complete restaurant management, no matter the size of your bar or restaurant.
6. How much does a restaurant POS system cost?
Most companies offer restaurants POS systems that are one-size-fits-all with expensive upgrades, additional costs, and long-term contracts for merchant services that aren't friendly to the merchant.
Contact us to get a no-obligation quote for an all-in-one restaurant POS system that's customized for your needs.
7. Does Total Touch offer online ordering?
Total Touch POS offers online ordering to help you reach more of your customers that want curbside pick-up or delivery.
Choose the Best Restaurant POS System in Charleston
At Total Touch POS, we take pride in being a complete partner to restaurants, bars, and nightclubs. The dependability, security, and trustworthiness we provide are some of the main reasons, so many restaurants in Charleston choose our point of sale solution.
We are dedicated to not only your long-term goals but the daily process that gets you there. From reducing operational costs to developing custom solutions and business tools that will help you reach the next level, Total Touch goes the extra mile for you.
We are much more than a point of sale business. At Total Touch, we are here to help you by providing you with a solution that:
- Has a personal onboarding process
- Can pre-authorize bar tabs
- Offers online ordering and mobile solutions
- Has custom analytics
- Has an intuitive interface
- Offers inventory management
Don’t spend another day with an out-of-date POS or a system that won't handle your busiest times.
Instead, choose Total Touch - where we offer Charleston restaurants the most updated restaurant point of sale solutions that are simple and effective.
We not only stand behind our product, but we stand with you every step of the way to help you grow your business.
If you are looking for the best Charleston, West Virginia restaurant POS system, please fill out the form below to schedule your demo.
Request a Demo