Chapel Hill, North Carolina Credit Card Processing and Merchant Services

Chapel Hill, North Carolina Credit Card Processing and Merchant Services

Are you looking for the top payment processing company in Chapel Hill, NC?

Electronic Merchant Systems offers simple, all-inclusive merchant services. There's no filler here; just the products and services your company requires to grow.

You're probably dealing with excessive processing rates and fees that are significantly impacting your company's bottom line. Frustrating, right?

Perhaps you'd like to start accepting all major credits. Or, if you already accept credit cards, you might wish to upgrade to the latest technology.

We can assist you if this is the case.

Electronic Merchant Systems can help your Chapel Hill business expand and develop by providing integrated payment processing solutions. EMS may provide you with a traditional payment terminal, a mobile payment solution, or an eCommerce payment gateway.

Electronic Merchant Systems has been assisting small businesses just like yours in realizing their full potential for over 30 years.

That includes:

  • Streamlining the acceptance of all major credit and debit cards
  • Saving money on your credit card rates and fees
  • Receiving stellar 24/7/365 Customer Service
  • Adding email invoicing, contactless payment, or eCommerce

If the points above sound like great opportunities for growth, we think we'd be a great fit. We'd love to assist you in reaching your goals.

The first step is to take action by requesting a consultation by clicking the button below.


Before making a decision, would you like to learn more about EMS? Are you curious about who we are what we are about?

EMS has been named one of Retail CIO’s 10 Most Promising Payment and Card companies of 2019, a Top 20 Most Promising POS Solution Provider in 2020, and is recognized as a Top 10 provider in CIOReview’s Mobile Payment 2021.

We also have over 975+ Google Customer Reviews to back those claims up, not to mention our dedicated, 24/7 support team.

Scroll down a little more to our table of contents where we dive into unique benefits for each business type.

Table of Contents


Top Credit Card Payment Processing for Small Businesses in Chapel Hill

The ultimate goal is to provide local Chapel Hill businesses with exceptional merchant services solutions to make your life easier without sacrificing quality, efficiency, or speed.

When customers spend their money on goods and services, they want transactions to be quick, secure, and seamless in nature. That means they can pay by dipping, touching, or swiping their credit or debit card.

However, just because you need current technology doesn't mean the approach can't be simple - after all, simplicity and security are what you're providing to your clients.

With EMS as your merchant services provider, you can rest certain that the information provided by your customers is safe and protected.

For over ten years EMS has been a certified level 1 PCI provider.

The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store, or transmit credit card information maintain a secure environment.

Because of this, you may rest confident that you are entirely safe with EMS, as described above.

As a result, we strive to alleviate all of the unnecessary stress associated with payment processing, allowing you to focus on providing outstanding service while reaping the rewards of doing so without fear.

We make the transaction process as simple as possible for your consumers so they can concentrate on what matters most: your products and services.

A new POS terminal may be necessary if your Chapel Hill business already employs credit card processing services but requires faster transaction solutions or wishes to handle transactions in a more modern manner.

So, what exactly does that look like?

Accept Online & In-Person Payments in Chapel Hill, North Carolina


Electronic Merchant Systems will meet your business's needs no matter what they are.

EMS is pleased to provide Chapel Hill businesses a variety of secure payment processing options for both online and in-person transactions.

EMS enables businesses the ability to accept all major credit cards with easily, whether they are brick-and-mortar or click-and-mortar online.

By partnering with us, you receive a setup that is tailored to your needs, along with exclusive tools that allow you to save money, streamline operations, and drive more sales.

The four main business types we provide payment processing for include:

  • Retail stores
  • Restaurants
  • Service-based businesses
  • Online and eCommerce businesses

EMS also offers a Surcharge Program where you can require customers who choose to pay with a debit or credit card to also cover the transaction fees that would otherwise be your responsibility. This allows them to still enjoy the convenience of paying with a credit card, at little or no credit card processing fees for you.

Let’s take a look at more detailed payment processing solutions for your type of business.

Chapel Hill Retail Store Solutions

Being a retail store owner can be more than a little hectic. Thankfully, EMS can help streamline operations.

Electronic Merchant Systems is an industry-leading retail Point of Sale systems provider.

With EMS’ MaxxPay, not only can you accept all major credit cards like Visa, American Express, Discover, and MasterCard, but you can add customized gift cards, review employee hours, set up low quantity alerts, and much more.


Every service offered by EMS is meant to assist Chapel Hill businesses in growing - while also making day-to-day operations more manageable and convenient.

The payment processing technologies listed here are designed to satisfy the specific demands of any retail business, and they are easy to use.

-Credit Card Terminal: Credit card transactions are critical to business success. Our terminals support EMV chip cards, contactless payments, and mobile wallets with secure, compact terminals so you can accept both online and in-person payments.

-MaxxPay: MaxxPay POS is a tablet-based Point of Sale solution that seamlessly connects an entire store with its customers. Process payments, manage inventory and more, with an all-in-one Point of Sale solution.

-Gift & Loyalty Cards: Customer retention and acquisition is important for any Chapel Hill small business. With gift and loyalty cards, business owners have an efficient, yet simple opportunity to increase sales and generate new customers.

Restaurant Solutions

As a restaurant owner, your to-do list is likely to be as long as your cocktail menu.

We know that you have a lot on your plate, from inventory management and product shipping to employee coordination and customer satisfaction.

It's easy to lose sight of payment processing in the shuffle.

That's why Electronic Merchant Systems provides Chapel Hill restaurants with user-friendly tools to fulfill their diverse requirements.

restaurant-pos-solutions-in-chapel-hill-ncFor restaurants specifically, we are excited to offer Total Touch POS. Total Touch is a comprehensive restaurant point of sale system that provides benefits such as:

-Open Table Management: From the front office to the back office, restaurant owners can manage tables to reduce long wait times by increasing the speed of checkout.

-Payment Options: Do customers want to split checks by seat or by the entire table? This is done simply with Total Touch, which saves your staff headaches and increases customer experience.

-Easy-to-use interface: An interface that is easily navigated saves you time which, we all know, saves you money. This streamlines your processes and allows you to turn tables around faster.

-Online and Mobile Ordering: More and more folks in Chapel Hill are ordering food online. With Total Touch’s online and mobile ordering feature, your restaurant’s sales and efficiency will increase.

When you partner with EMS, you're giving your customers the absolute best dining experience possible. 


Service-Based Business Solutions in Chapel Hill, NC

A service-based business in Chapel Hill has a lot of moving elements, from employee travel through quotations and estimates and finally to the actual delivery of their services.

Electronic Merchant Systems created EMSmobile as a way to make life easier for its customers. EMSmobile is a multi-faceted payment solution that combines mobile payment software with a virtual terminal to deliver a seamless payment experience.

Receiving payments has never been easier than when you use your mobile device as a complete credit card point of sale.

You're already aware of how important your smartphone is in your daily life. Now, imagine how powerful it could truly be for your business.

Consider this: you'll never have to track down customers to collect cash or checks again. You'll never have to wait in line at the bank again.

EMSmobile's software turns a regular smartphone into a full credit and debit card acceptance device, allowing you to accept payments from your customers' homes or places of business.

It will be easier to get compensated for any overtime if you are paid before you start a work. We're talking about the most straightforward technique to handle all aspects of client management. In essence, it is a lifeline for small businesses.

Additional benefits of Electronic Merchant Systems’ Virtual Terminal include:

-Email Invoicing: If your customer had to step away at the end of the day, send them an invoice via email instead. This allows them to securely pay online with a simple click. Plus, you can see which invoices have been viewed and paid via the Merchant Console.

-Mobile Payments: Use your mobile smart device or tablet to accept payments.

-Secure Vault: Secure storage of customer credit card data for convenient re-use.

-Recurring Billing: Schedule automatic billing for service agreements. Any updates will be synced to all your EMSmobile devices in real-time.

-Business Management Tools: Manage the most important aspects of your businesses with EMS’ cloud-based program, the Merchant Console. You can review email invoice statuses, view all transactions, manage inventory, analyze sales trends, and more!


Online Business Solutions

As an internet-based business or as a company that intends to go online in the near future, you need an appealing eCommerce website that allows you to offer items or services while also processing payments. This is where EMS comes in.

A clean, professionally designed website is useful to organizations since it boosts brand viability and reach, develops credibility, and generates more revenue.

Our team at EMS is committed to making the startup process for online Chapel Hill small business owners as simple as possible. We offer everything from website design and online store development to continuing hosting, as well as a secure payment gateway for processing credit and debit card transactions and digital payments over the internet.

You can increase the effectiveness of your online presence while also increasing revenue by partnering with EMS.

The online payment processing options listed below are designed specifically for eCommerce providers such as yourself.

-Web Store: Expand customer reach and increase your revenue with an eCommerce shopping cart.

-Web Design: Make life simple by partnering with a dedicated designer to build your website.

-API Integration: Experience seamless integration with an Application Program Interface (API) component.

Powerful Payment Processing You Can Trust

Why Choose EMS as Your Chapel Hill Payment Processing Company?

Electronic Merchant Systems embodies everything a business could want in a payment processor in Chapel Hill, NC.

Exceptional Service & Tools

Top Merchant Services

Our innovative suite of business solutions, high level of quality service, and dedicated employees increase the financial well-being of our clients.

Every service and product offered by EMS is intended to help your business thrive and grow.


Highly Reviewed Credit Card Processing

Did you know EMS has over 975 Google Customer Reviews with an average 4.7-star rating? For a Merchant Services business that has been around for over 30 years, that is exceptional.

24/7 Customer Support

reliable 24/7 customer support

You'll probably never need to contact our industry-recognized customer support, but if you do, you'll be met by a live person.

We offer a knowledgeable, US-based staff of customer care representatives available to our Merchants via phone, email, and live chat 24 hours a day, 7 days a week.



As a payment processor, we are essentially a security consultant to your data. EMS takes business and customer security incredibly seriously. How seriously? Well, for over ten years EMS has been a certified level 1 PCI provider.

When you accept cards, PCI compliance goes a long way in terms of peace of mind.

Our Philosophy

Merchant Services Near Me

Electronic Merchant Systems strongly believes in No Good Merchant Left Behind. If you are confident in your service or product, EMS wants to provide the payment processing tools that help you succeed.


start-accepting-credit-cards-in-chapel-hill-nc-todayFrequently Asked Questions

1. How Do I know Which Payment Processing Company to Pick?

You want to make sure that the credit card processing company that you choose for your business has a lot of experience and understanding in the field, as well as reasonable pricing, good customer service, expanded functionality, and security.

Don't just consider the biggest payment processors, the cheapest credit card processing, or the most widely used credit card reader.

Sifting through all of your credit card processing company options and selecting the best one is critical, and it could result in a lower credit card processing rate.

2. What exactly is a Merchant Account?

A merchant account allows your business to accept credit and debit cards and transfer funds from your customer's credit card purchases.

When a purchase is made using a credit or debit card at your business, your merchant account works in the background to withdraw funds from your customer’s bank and deposit them into your business bank account.


3. Can my business qualify for a merchant account?

The merchant account application process may differ depending on your individual business type and the associated risk that the credit card networks have allocated and implemented.

However, the majority of merchant businesses are eligible for a merchant account.


4. How do merchants typically get burned by their payment processing provider?

Unfortunately, some providers take advantage of business owners just like you by imposing the following:

• Hidden fees and lack of transparent pricing
• Lack of overall security
• Poor customer service
• Solutions/Payment methods that don't fit your business model


5. How can EMS help my business compete with the big box companies?

Competing against other small businesses is one thing, but your merchant services provider should also provide you with tools to assist you in competing against big-box stores.

Regardless of the size of your business, you need a credit card processor that can help you improve your brand by offering a broad range of business merchant services. Inquire about EMS gift cards, loyalty programs, and other web hosting and design services.


6. What if I need help with funding?

We can certainly help with that. One of the additional features that EMS offers is a funding program called BizFunds.

For Chapel Hill businesses, we will purchase a pre-determined amount of your future sales volume to help raise capital.

The best part is, instead of a fixed monthly payment, you pay an agreed-upon percentage of your daily sales until the merchant cash advance has been paid in full.


7. What is the Cost of Payment Processing?

The cost of accepting credit cards varies widely. When you sign a contract with your payment processor, it's vital that you pay attention to the fees that will be charged.

Before you sign a contract with your payment processor, make sure you understand the fees you'll be charged. Also, inquire about the full procedure.


8. What types of payment can I accept?

Payment processing allows small businesses to accept traditional stripe cards along with EMV chip cards.

Mobile credit card processing is a great option for service-based businesses without a brick-and-mortar location for seamless payments and convenient email invoicing. You should be able to accept Visa, Discover, American Express, and Mastercard.


9. What type of POS Equipment do I need?

This truly depends on your Business Operations and Model. The type of credit card terminal you select depends mainly upon the payments options you want to accept, as well as how you need to accept those payments.

A POS system should be used if you truly want to manage your entire business to ring up multiple items, track inventory, manage employees, and more.

If you are only accepting payments from a physical, brick-and-mortar location, a countertop terminal may be your best bet.

If you accept payments at events such as trade shows, festivals, or farmers’ markets, a mobile POS system is a great solution.

For phone payments and invoices, you will want to discuss a virtual terminal.


Choose the Best Merchant Services and Credit Card Processing Solutions in Chapel Hill


At Electronic Merchant Systems, we take great satisfaction in the dependability, security, and trustworthiness of our services. It is because of this type of assistance that EMS has such a great relationship with our Chapel Hill merchants, which is only one of many reasons.

At EMS, the phrase no good merchant is left behind is more than just a slogan. Our financial institution understands the demands of your company and is committed to assisting you in your success.

We are much more than simple merchant credit card services. At EMS, we are dedicated to handling all of your credit card processing needs, including:

  • Providing the top payment processing tools and opportunities
  • Improving your cash flow
  • eCommerce, email invoicing, contactless payment options
  • Streamlining your business operations
  • Providing the best credit card rates
  • Minimizing your exposure to fraud losses

Don’t spend another day with out-of-date terminals or ridiculously slow transaction times that could alienate your customers.

Instead, choose EMS - where we offer Chapel Hill businesses the most updated payment processing solutions that are simple and effective.

As previously stated, just take a look at our 975+ Google Customer Reviews and you'll notice that we excel at providing outstanding products and services to business owners just like you.

We stand behind the integrity of our product, but if you have any questions or concerns, you can feel completely confident in knowing that our customer care team is here 24 hours a day, seven days a week to assist you.

If you are looking for the best Chapel Hill, North Carolina payment processing solutions, please fill out the form below to get a consultation.

Request a Consultation