What is Signature Capture?
Signature capture is the electronic capturing of the Cardholder’s signature and is becoming a powerful tool for Charge Back Defense. At the point of sale, the customer is asked to sign the invoice, folio, or charge slip over a special digital device that turns a signature into a manageable set of digital events so that a program, such as ‘ON THE NET’, can reproduce the signature faithfully.
A capture of the swipe and an electronic signature at the point of sale virtually assures that the customer and the card were physically there and authorization was obtained for the purchase of goods and/or services. ‘ON THE NET’ maintains the signature in an encrypted form to be reproduced when requested for the chargeback defense.
Electronic Merchant Systems Payment Processing Glossary :
Defining key payment processing and merchant services industry terms to help business owners make better decisions.