For the majority of pet owners in the U.S., their dogs, cats, and assortment of other critters are not just pets...they're family.
The best veterinarians know this, and treat their customers' fur babies as such.
Each pet has its own characteristics and personality, but it can also be very stoic when it comes to pain and suffering. This makes identifying health problems difficult and scary for pet owners.
Whether it be for a routine check-up or an emergency, the relationship between a pet owner, pet, and their vet clinic is critical.
While every pet owner would love to have a financial safety cushion when it comes to pet expenses, that is not always the case. Often, visits to the vet clinic are unexpected and costly.
For this reason alone, having excellent credit processing is essential.
Continue reading to learn the benefits of credit processing and other services/products that could benefit your veterinary clinic.
When it comes to running your veterinary clinic, chances are most of your time and energy is spent on hiring exceptional vets, building out an efficient space, and constructing the services you offer.
This is exactly where your effort should go.
You have enough in your doggie dish to take care of. Payment Processing should be a simple guarantee to your customers, not a headache.
But, it is also an aspect of your business that should not be overlooked.
Whether your veterinary clinic is cash only or limited in the cards you can accept, you need to ensure that your customers are seamlessly able to pay for their pet's care.
As you know, when a customer rushes their pet in for an emergency, emotions are heightened. Even if your pet care is exceptional, a poor payment transaction process could set the customer off.
You don't want to lose valued customers due to a lack of or poor payment processing.
Instead, opt for payment processing that:
Credit processing that works for your customers, works for you. Give your customers the freedom to pay the way they prefer.
Electronic Merchant Systems offers veterinary clinics these payment processing options, competitive rates, and much more.
Once you combine headache-free credit processing with your superior veterinary service, you will be the "top dog" in your local community.
Want to know another great way to resonate with your vet clinic's customers?
Keep reading to find out.
Credit Processing is a must in this day and age, but what else can be done to ensure your customers have a satisfactory experience?
What about Gift and loyalty?
Did you know that 76% of US customers believe that customer loyalty programs are a significant part of their relationships with businesses?
We have taken note that the vet clinics we partner with have substantially benefited from including gift and loyalty in their service.
Building loyalty is key in defining the relationship between a pet owner and their veterinary clinic. Promote customer retention and develop trust with the following opportunities:
Consider utilizing a punch card. Maybe every 5 canine visits their pup gets their nails trimmed for free or gets a free collar/shampoo kit.
The options are endless and the reward mentality will assist in building relationships, loyalty, and repeat customers.
We've said it before, but we'll say it again.
As a business owner, you need to spend your time and energy on your Vet Clinic.
Whether it be ordering supplies or hiring new personnel, we understand that you don't want to be using mental energy on credit processing.
That is precisely why Electronic Merchant Systems makes the process as transparent, simple, and safe as possible.
You don't have to worry about a difficult installation process or being on the lookout for hidden fees. In addition to that, we are incredibly proud of our security. EMS is a Level 1 PCI DSS certified payment processor.
We have been providing merchant services to local businesses for 30 years and garnered over 800 Google Reviews with a current rating of 4.7 out of 5. Customer satisfaction is a goal we take seriously and have consistently met.
What if you have an issue with a service or product provided by EMS?
Do you know all of those businesses that claim, "we offer 24/7 customer service," but then you call and end up getting an automated voice recording that either puts you on hold for an entire music catalog or it just ends up leading to a call-back?
At EMS, our customer service is truly 24/7/365.
If you have an issue with your credit processing, you can call at 4 pm or 4 am. Either way, you will hear a real, native-English speaking individual on the other end of the line.
We proudly replicate the extensive care and service that all of our merchants offer their valued customers.
Don't fall behind or lose customers due to limited credit processing options. Stay ahead of the game and let your exceptional veterinary services remain front and center.
In addition to payment processing and gift/loyalty programs, EMS offers opportunities to rise above your competition with:
Save time and energy and choose Electronic Merchant Systems for your credit processing needs. By utilizing credit processing, your customers will see your veterinary clinic as a professional service provider.
There is no better time for your veterinary clinic to accept all major forms of payment at industry-competitive rates. EMS offers Vet Clinics credit card machines and POS systems.
Click the image below today to take the first step toward offering your Veterinary Clinic's customers a broad range of payment options and building customer loyalty.
Some of the best, most professional team members which help business owners earn more of their own money by cutting out extraneous fees, over-inflated 3rd party profit margins and offer wholesale processing rates and direct service with a multitude of custom-tailored solutions for every sized business. Always available to answer questions, assist in times of need, and proactively keep tabs on their own rates for you.
I had an issue logging into my account using a different device than I usually would use. I sent a message via email to support team. In less than hour a young lady called me back. It took us a minute to get things squared away and have everything working satisfactory. She was very patient and knowledgeable. Very pleased. Thank you.
EMS' Credit Processing assists Vet Clinics businesses with the following benefits:
Fill out the form to learn more about our Payment Processing and how EMS' can benefit your Veterinary business today.