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Payment Processing Solutions for Utility Providers

Utility providers make the lives of their clients better. You provide a service that people need, whether that is electricity, water, gas, or another vital necessity.

That means you are an integral part of your clients’ lives. On the other hand, those customers are essential for your company to increase profit and boost growth.

It is only natural that you are thinking about maximizing the quality of service you provide to your clients. You already ensured flawless delivery of the amenities you provide, but have you thought about improving the payment process?

We are living in a digital era. You've probably noticed people are paying with credit cards everywhere. And that’s not surprising – it is an easy way to pay, and you don’t have to worry about carrying cash with you.

While you might think that implementing credit card payment processing for utility providers is a hassle, Electronic Merchant Systems makes it a cinch.

Let’s discuss the potential benefits and how utility providers like you can profit from implementing this solution.

Payment Processing Benefits for Utility Services

Merchant Account

Are you wondering why you need a credit card payment processor?

Here are the major reasons to consider implementing this solution:

  • Allow 24/7 payments – not only can your clients pay online from any where, but they can also pay their bills around the clock. Whether it is late at night or early in the morning, clients can make a payment easily.
  • Recurring payments – utility providers deliver bills to their customers each month. A payment processing system allows you to set up recurring payments. This eliminates the risk of your client forgetting a bill or missing a payment.
  • Storing credit card information – our platform can store credit card information safely, which eliminates the need for to enter the same information every time.
  • Pay on the go – EMS has a system that supports mobile and other portable devices. This allows customers to pay wherever they are through a computer, smartphone, or tablet. It is another way of making the entire process convenient for your clients.
  • Email invoicing – printing and mailing bills is a old-school approach to invoicing. Not only does it take time for the bill to arrive, but you also risk it getting lost in the mail. Email invoicing eliminates this risk. It allows you to deliver all billing details to your customers immediately while saving paper and protecting the planet.

These benefits are primarily client-focused, but they all lead to a major advantage that EMS secures for utility providers.

Thanks to credit card payment processing, you will increase revenue and improve timely payment collection.

Electronic payment methods may also motivate customers to pay their bills sooner.

Immediate processing allows you to get paid for your hard work quickly.

EMS' Virtual Terminal

Utility and Energy Services

You want to improve your customer service, because happy customers lead to profit boosts and company growth. However, perhaps you are afraid that adopting credit card payment processing for utility providers is a hassle that takes a lot of time, effort, and money.

That is where Electronic Merchant Systems steps up to the plate. We know that you might not be the most tech-savvy individual and may not fully understand how credit card payments work.

We are here to explain the basics and take care of the installation process for you. EMS provides a virtual terminal, which is an online payment gateway used to process credit card payments.

Our team will set up everything for you to ensure that each transaction goes smoothly. You won’t need to waste a lot of time adding payment processing, and EMS’ Virtual Terminal will save you the time you spend chasing down checks and clients that are late with payments.

Clients will enjoy having a simple way to pay for your service, which will improve your reputation. This saves precious time that you can then spend looking for new clients, improving your service, etc.

Why Utility Providers Should Choose EMS

We firmly believe that EMS is a solution that stands out from the competition with its features and reliability.

Our company was established in 1988, so we have over three decades of experience in the business. Over that time, we learned what users in various sectors need.

These 30+ years of experience enable us to optimize our virtual terminal for utility providers. It is why we implemented e-mail invoicing, mobile payments, and other useful features.

Ever since day one, our primary concern has been user safety. EMS acquired a Level 1 PCI DSS certificate, which means that our solution complies with the latest regulations and security demands. It is a guarantee that you and your clients don’t have to worry about sensitive information leaking or money going sideways. We have maintained the title of Level 1 PCI-compliant Merchant Services Provider for more than a decade.

At EMS, we are proud to be a favorite company of many users. The positive feedback we receive is the best indicator that we are doing a good job.

While our services and products are reliable and have maximum up-time, we also have customer support to help in case of any problems. If you have a question for us, you can reach us 24/7/365 via email or phone.

Our credit card payment processing for utility providers is available around the clock, and our support is ready to help no matter what the issue is or when you need assistance.

Take the First Step Today

If you are ready to upgrade your billing system with a credit card payment option, make sure to choose a reliable payment processor.

The experience we have and high-quality, innovative solutions we employ make Electronic Merchant Systems your best choice.

Choose EMS as Your Utility Provider Payment Processing

Reliable credit card processing is a way to keep existing and attract new clients. It makes the entire billing process easier for clients, but also for you. Additionally, it is guaranteed to boost profit and help you process payments quickly.

But EMS does so much more than just credit card payment processing for utility providers. From web design to gift cards, you can count on us to find ways to help you serve your customers.

If you are interested in our services, don’t hesitate to get in touch with EMS today. Our helpful staff is there to work on finding the perfect solution for your needs and guide you through the entire process.

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Learn More EMS' Virtual Terminal

  • EMS' Virtual Terminal helps Utility & Energy Providers with the following benefits:

    • Online Payments
    • Simple Payment Processing
    • Email Invoicing
    • Customer retention
    • Significantly increased convenience

Fill out the form to learn more about how EMS can help your Utility Service provide exceptional payment processing.